Big Data In Customer Relationship Management (CRM)
Overview:
Customer
Relationship Management (CRM) is a model of managing relationship and
interaction between company and customer. This includes using technology for
organizing, automating, and synchronizing all customer-related information like
sales, marketing, services, support and more.
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TOC
Big
Data represents more than just a collection of data sets that form a large
quantity of data, which is difficult to process using traditional data
processing applications. Big Data also represents a big business
opportunity it is poised to do more than just improve CRM. Big Data and related
analytics systems and processes are poised to revolutionize customer-provider
relationships, interactions, and even business models.
This
report evaluates the utilization of Big Data and analytics to optimize and
transform customer relationship management (CRM) systems, processes, and
procedures. The report includes case-studies for CRM systems that are employing
Big Data. The provides analysis of companies providing Big Data solutions for
CRM systems. The report also provides a view into the future of Big Data
in CRM including challenges, opportunities, and outlook.
To Buy a Copy Of This Report:-
Report
Benefits
·
Identify Big Data
vendors to CRM
·
Understand the
role of Big Data in CRM
·
Understand the
challenges of Big Data in CRM
·
Identify CRM
companies employing Big Data solutions
·
Understand CRM
improvements from Big Data solutions
·
Gain insights
into the future of CRM with Big Data and analytics
Contact:-
M/s
Sheela
90 Sate Street, Suite 700
Albany, NY 12207
Tel: +1-518-618-1030
USA – Canada Toll Free: 866-997-4948
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